These terms of service govern your use of the Pay As You Mow website and the booking of our garden maintenance services. By using this website or booking our services, you agree to these terms.
1. About Our Service
Pay As You Mow provides pay-as-you-go garden maintenance services including lawn mowing, hedge trimming, weeding, grass cutting, garden tidying and regular garden care throughout Audenshaw, Denton, Dukinfield and nearby areas in Greater Manchester.
We operate on a flexible, contract-free basis. You only pay for the visits you need, and you can cancel or pause service at any time.
2. Bookings and Quotes
When you request a quote through our website, you are asking us to provide a free estimate for garden maintenance work. Quotes are free and non-binding. You are under no obligation to proceed with our services after receiving a quote.
We may provide a quote based on photos you supply, or we may need to visit your property in person to assess the work required. In-person quote visits are free and arranged at a time that suits you.
Once you accept a quote and book a service visit, we will confirm your appointment by phone, text or email. This confirmation creates a booking agreement between you and Pay As You Mow.
3. Cancellations and Changes
You can cancel or reschedule an appointment at any time by texting, calling or emailing us. We ask that you provide as much notice as possible, ideally at least 24 hours before your scheduled appointment.
If you cancel with less than 24 hours notice or are not present at the agreed time without prior notice, we reserve the right to charge a reasonable cancellation fee to cover our lost time and travel costs. However, we will always discuss this with you first and try to reschedule wherever possible.
We may need to cancel or reschedule appointments due to adverse weather conditions, equipment failure, illness or other unforeseen circumstances. We will notify you as soon as possible and arrange an alternative date.
4. Payment Terms
Payment is due on completion of each visit. We accept payment by cash or online bank transfer.
Prices are quoted per visit and depend on the size of your garden, the work required and the time estimated to complete the job. We provide clear, upfront pricing before starting any work.
If additional work is required beyond the original quote, we will discuss this with you and agree on any extra charges before proceeding.
We reserve the right to refuse service or require advance payment if previous invoices remain unpaid.
5. Service Expectations
We will carry out all work to a professional standard using appropriate equipment and techniques. Our typical services include:
- Lawn mowing with clean, even cuts
- Edge trimming for neat boundaries
- Hedge and shrub trimming
- Weeding of borders, beds and pathways
- General garden tidying and leaf clearing
- Removal of garden waste (where agreed)
We will take reasonable care to avoid damage to your property, plants and garden features. If accidental damage occurs, we will discuss it with you immediately and take steps to remedy the situation.
We cannot guarantee results for work involving living plants, soil conditions or weather-dependent factors. Lawn health, plant growth and garden appearance depend on many factors outside our control.
6. Access and Safety
You are responsible for ensuring safe and clear access to your garden on the day of service. Please inform us in advance of any hazards, hidden obstacles, underground cables, sprinkler systems or other features we should be aware of.
If we cannot safely access your garden or complete the work due to unsafe conditions, obstructions or access issues, we may need to reschedule or cancel the visit. No charge will be made in such cases.
Pets should be kept indoors or in a secure area during our visit for their safety and ours.
7. Liability and Insurance
Pay As You Mow carries public liability insurance to cover accidental damage or injury arising from our work.
We take all reasonable precautions to protect your property, but we cannot be held liable for:
- Pre-existing damage or faults not caused by our work
- Damage caused by hidden hazards, underground services or features not disclosed to us
- Natural variations in plant health, growth or appearance
- Damage caused by third parties, pets, weather or other factors outside our control
Our liability is limited to the value of the service provided. We are not liable for any indirect, consequential or economic losses.
If you have concerns about any aspect of our work, please contact us within 48 hours so we can address the issue promptly.
8. Use of This Website
This website allows you to request quotes, book appointments, view availability and contact us. You agree to use the website lawfully and not to misuse or interfere with its operation.
We reserve the right to refuse service, cancel bookings or restrict website access if we suspect fraudulent, abusive or inappropriate behaviour.
Availability shown on this website is updated regularly but is not guaranteed in real time. Appointments are confirmed only after we contact you directly.
9. Privacy and Data Protection
We collect and use your personal information in accordance with our Privacy Policy. By using this website and our services, you consent to our data practices as described in that policy.
We will not share your personal information with third parties except as necessary to provide our services or as required by law.
10. Changes to These Terms
We may update these terms of service from time to time. When we make significant changes, we will update the "Last updated" date at the top of this page. Continued use of our website and services after changes are made constitutes acceptance of the updated terms.
11. Governing Law
These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Contact Us
If you have questions about these terms of service, please contact us:
- Phone/Text: 07595 289669
- Email: Via the contact form on our homepage
- WhatsApp: Message us
We aim to respond to all enquiries within 24 hours during normal business hours.